ICEM.tn has developed its Strategic Plan “Objectives 2015-2020” to contribute, in its industrial area to social challenges and economic issues of our era. In this sense, the plan identifies priorities and reveals the ambitions and objectives of the company.
- Retaining existing customers
- Increase customer satisfaction.
- Reduce customer complaints.
- Increasing the number of customers
that in late 2015 early 2016, ICeM.tn will move to a larger site to contain the projects of ICeM.tn’s customers. Thus the annual production capacity will increase to 500.000 hours, or 200% of the current capacity. To do this, the necessary number of jobs needs to increase from 200 to 300 people. The implementation of the new unit is planned for a budget of 1.5M € and will generate a turnover of 6 million €..
The ICEM productivity incentive system is based on a monthly premium allocated to operators and is based on six key criteria which are :