- Retaining existing customers
- Increase customer satisfaction
- Increasing the number of customer
- Improving the effectiveness of the QMS (Quality Management System)
- Develop a certification of SM-QSE (Management System Quality Safety and Environment)
- Indicators : ISO TS 16949 in 2015; ISO 14001 in 2015 and OHSAS 18001 in 2016
- Improving quality
- Reduce the number of internal defects
- Improve process efficiency
- Improving productivity and reducing costs
- Optimisation of production resources
- Ensure consistency and continuity in materials and products flow
- Involve staff and improve skills
- Following its strategic axes, ICeM.tn fixed operational objectives that it intends to achieve, while constantly improving the performance of its quality system and the effectiveness and efficiency of its processes
- Mettre en œuvre un SME ( Système de management environnement ) en 2015 selon ISO 14001.
- Mettre en œuvre un SMSST ( systèmes de management de la santé et de la sécurité au travail ) en 2018 selon OHSAS 18001.
A training plan for managers was developed in the year 2015 according to the needs expressed. For operators, a training plan that consists of retraining and advanced training courses in the various cabling operations.
that in late 2015 early 2016, ICeM.tn will move to a larger site to contain the projects of ICeM.tn’s customers. Thus the annual production capacity will increase to 500.000 hours, or 200% of the current capacity. To do this, the necessary number of jobs needs to increase from 200 to 300 people. The implementation of the new unit is planned for a budget of 1.5M € and will generate a turnover of 6 million €..
The ICEM productivity incentive system is based on a monthly premium allocated to operators.
